Financial Services Guide

This guide is designed to assist you in deciding whether to use the services offered by us. It contains important information about:

  • the services we can offer you
  • how we and our associates are remunerated
  • how we manage conflicts of interest
  • our internal and external dispute resolution procedures and how you can access them.

It is an important document. Please read it carefully and keep it in a safe place.

Click here to download our Financial Services Guide.

If you are a client and we give you personal advice, we will provide you with a Statement of Advice (where required by law) or a record of our advice. Any Statement of Advice or record of advice we provide will set out our advice, the basis of our advice and information on any remuneration, associations or other interests, which might reasonably have influenced us in giving our advice.

If you are a retail client then before we either arrange an insurance policy for you, or we provide personal advice to you recommending that you buy a particular insurance policy, we will give you a Product Disclosure Statement if we are required to do so. It is prepared by the insurer and is designed to give you important information on the features, benefits and risks of the policy to assist you in making an informed decision about whether to buy the product or not. It may be more than one document.

The Financial Services covered by this Financial Services Guide (FSG) are provided by:

Northlake Holdings Pty Ltd Trading As Country Wide Insurance Brokers
Unit 11, 275 Belmont Ave
PHONE: (08) 6279 2300
FAX: (08) 9277 7780

Country Wide Insurance Brokers ABN is 56 009 296 824 and its Australian Financial Service Licence No. is 238717